FAQ's | Vesalius.ai

Frequently Asked Questions

How does automatic sending of doctor-specific questionnaires via the calendar work?

Nov 26, 2025

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What is automatic questionnaire sending? The system can automatically send the correct questionnaire to the patient based on the doctor and the appointment type . Once configured, every appointment au...

How does Smart Scheduling of Conversations work?

Nov 26, 2025

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What is Smart Scheduling? Smart Scheduling automatically determines the ideal moment to send a conversation to a patient. Instead of sending the invitation immediately, the system plans the optimal ti...

How can I group rooms in the calendar?

Nov 26, 2025

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To make your calendar easier to navigate, you can group related rooms together. Below is an example showing how the rooms RX and Cone Beam CT can be grouped under Medical Imaging . 1. Go to Settings →...

Using Vesalius Scribe as a stand-alone module (no pre-conversation needed)

Nov 6, 2025

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This allows you to use the Scribe bot even when you didn’t send a Vesalius conversation before the consultation. Ideal for walk-ins, urgent consults, or quick follow-ups. How do you start? Go to the I...

How can I customise the format of the Scribe bot summary?

Aug 1, 2025

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You can now fully customise how the Vesalius Scribe bot structures its consultation summaries by using output formats. This means you can define exactly which sections appear (e.g., Anamnesis, Clinica...

How can I prevent the patient initiated chatbot from asking for the appointment date?

Aug 1, 2025

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By default, the chatbot will ask the patient for the appointment date when they open a PICO link. If you don’t want this question to be asked, you can turn it off. How to do this: Go to Settings Inter...

How can I create a unique link to send a specific questionnaire?

Aug 1, 2025

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You can create a PICO link that is tied to one or more specific questionnaires. This ensures the chatbot only uses the selected questionnaires when interacting with the patient. Steps to create a uniq...

Patient initiated chatbot

How can I choose which identification details the patient initiated chatbot asks the patients?

Aug 1, 2025

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When a patient starts a conversation through a patient-initiated link, the chatbot begins by asking for identification details (for example, name or date of birth). These details help you locate the p...

Patient initiated chatbot

How can I make a specific patient-initiated conversation anonymous?

Aug 1, 2025

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When generating a PICO link for a patient-initiated conversation, you can choose to make this conversation anonymous. This means that no personal information will be requested from the patient. Where ...

Patient initiated chatbot

How can I create or edit a questionnaire?

Jun 27, 2025

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You can manage all questionnaires via Settings > Types of conversations. This section gives you an overview of all questionnaires currently available on the platform. To save the questionnaire, please...

How can I indicate that the summary has been copied to the EHR?

Jun 27, 2025

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To make this clearer, we’ve added an icon on the dashboard page that shows whether or not the summary has already been copied to the EHR. There are two ways to change the status of this icon: Manually...

How does the Scribe bot work when a patient already completed a Vesalius conversation?

Mar 27, 2025

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This mode allows you to activate the Scribe bot directly inside the same patient conversation they completed before the consultation. So all pre-consult information + the real consult summary end up t...

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