FAQ's | Vesalius.ai

Frequently Asked Questions

How can I customise the format of the Scribe bot summary?

Aug 1, 2025

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You can now fully customise how the Vesalius Scribe bot structures its consultation summaries by using output formats. This means you can define exactly which sections appear (e.g., Anamnesis, Clinica...

How can I prevent the patient initiated chatbot from asking for the appointment date?

Aug 1, 2025

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By default, the chatbot will ask the patient for the appointment date when they open a PICO link. If you don’t want this question to be asked, you can turn it off. How to do this: Go to Settings Inter...

How can I create a unique link to send a specific questionnaire?

Aug 1, 2025

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You can create a PICO link that is tied to one or more specific questionnaires. This ensures the chatbot only uses the selected questionnaires when interacting with the patient. Steps to create a uniq...

Patient initiated chatbot

How can I choose which identification details the patient initiated chatbot asks the patients?

Aug 1, 2025

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When a patient starts a conversation through a patient-initiated link, the chatbot begins by asking for identification details (for example, name or date of birth). These details help you locate the p...

Patient initiated chatbot

How can I make a specific patient-initiated conversation anonymous?

Aug 1, 2025

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When generating a PICO link for a patient-initiated conversation, you can choose to make this conversation anonymous. This means that no personal information will be requested from the patient. Where ...

Patient initiated chatbot

How can I create or edit a questionnaire?

Jun 27, 2025

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You can manage all questionnaires via Settings > Types of conversations. This section gives you an overview of all questionnaires currently available on the platform. To save the questionnaire, please...

How can I indicate that the summary has been copied to the EHR?

Jun 27, 2025

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To make this clearer, we’ve added an icon on the dashboard page that shows whether or not the summary has already been copied to the EHR. There are two ways to change the status of this icon: Manually...

How can I use the Vesalius scribe bot?

Mar 27, 2025

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The Vesalius Scribe bot listens during your consultation and automatically creates a structured summary of the key medical information — without you having to take notes. You can activate the Scribe b...

What is the difference between an interaction and a conversation?

Mar 27, 2025

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In Vesalius, both interactions and conversations use AI to support healthcare providers, but they serve different purposes at different moments in the care journey: Conversation A conversation is a tw...

How can I edit data in an existing pending conversation?

Feb 21, 2025

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We’ve added the ability to edit data in existing pending conversations, giving you more control over the information before it’s sent out. In this FAQ, we’ll explain how this feature works and how you...

How does the patient initiated conversations work?

Feb 21, 2025

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How does it work? Access via a unique link The patient opens a unique link , which leads directly to a conversational chat environment. This link can be found in the Vesalius.ai settings under ‘unique...

Patient initiated chatbot

How does scoring in my questionnaire work?

Jan 24, 2025

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You can now add scoring to your questionnaire, see how it works in the video below:...

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