FAQ | Vesalius.ai

Frequently Asked Questions

How can I customise the format of the Scribe bot summary?

1 aug. 2025

0 286

You can now fully customise how the Vesalius Scribe bot structures its consultation summaries by using output formats. This means you can define exactly which sections appear (e.g., Anamnesis, Clinica...

How can I prevent the patient initiated chatbot from asking for the appointment date?

1 aug. 2025

0 295

By default, the chatbot will ask the patient for the appointment date when they open a PICO link. If you don’t want this question to be asked, you can turn it off. How to do this: Go to Settings Inter...

How can I create a unique link to send a specific questionnaire?

1 aug. 2025

0 313

You can create a PICO link that is tied to one or more specific questionnaires. This ensures the chatbot only uses the selected questionnaires when interacting with the patient. Steps to create a uniq...

Patient initiated chatbot

How can I choose which identification details the patient initiated chatbot asks the patients?

1 aug. 2025

0 307

When a patient starts a conversation through a patient-initiated link, the chatbot begins by asking for identification details (for example, name or date of birth). These details help you locate the p...

Patient initiated chatbot

How can I make a specific patient-initiated conversation anonymous?

1 aug. 2025

0 292

When generating a PICO link for a patient-initiated conversation, you can choose to make this conversation anonymous. This means that no personal information will be requested from the patient. Where ...

Patient initiated chatbot

How can I create or edit a questionnaire?

27 jun. 2025

0 407

You can manage all questionnaires via Settings > Types of conversations. This section gives you an overview of all questionnaires currently available on the platform. To save the questionnaire, please...

How can I indicate that the summary has been copied to the EHR?

27 jun. 2025

0 360

To make this clearer, we’ve added an icon on the dashboard page that shows whether or not the summary has already been copied to the EHR. There are two ways to change the status of this icon: Manually...

How can I use the Vesalius scribe bot?

27 mrt. 2025

0 672

The Vesalius Scribe bot listens during your consultation and automatically creates a structured summary of the key medical information — without you having to take notes. You can activate the Scribe b...

What is the difference between an interaction and a conversation?

27 mrt. 2025

0 578

In Vesalius, both interactions and conversations use AI to support healthcare providers, but they serve different purposes at different moments in the care journey: Conversation A conversation is a tw...

Hoe kan ik gegevens bewerken in een bestaande lopende conversatie?

21 feb. 2025

0 614

We hebben de mogelijkheid toegevoegd om gegevens in bestaande lopende gesprekken te bewerken, zodat je meer controle hebt over de informatie voordat deze wordt verzonden. In deze FAQ leggen we uit hoe...

Hoe werken door de patiënt geïnitieerde gesprekken?

21 feb. 2025

0 660

How does it work? Access via a unique link The patient opens a unique link , which leads directly to a conversational chat environment. This link can be found in the Vesalius.ai settings under ‘unique...

Patient initiated chatbot

Hoe werkt scoring in mijn vragenlijst?

24 jan. 2025

0 651

Je kan nu een score toevoegen aan specifieke antwoorden, zoals in de video hieronder:...

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On this page, you can find all the FAQs for the Vesalius.ai platform. If you can’t find your answer, you can always submit a ticket through the form.

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Acces management Accountbeheer Conversaties Credits Customise Filter Languages Password Patient initiated chatbot Summary