FAQ's | Vesalius.ai

Frequently Asked Questions

How does automatic sending of doctor-specific questionnaires via the calendar work?

26 nov. 2025

0 70

What is automatic questionnaire sending? The system can automatically send the correct questionnaire to the patient based on the doctor and the appointment type . Once configured, every appointment au...

How does Smart Scheduling of Conversations work?

26 nov. 2025

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What is Smart Scheduling? Smart Scheduling automatically determines the ideal moment to send a conversation to a patient. Instead of sending the invitation immediately, the system plans the optimal ti...

How can I group rooms in the calendar?

26 nov. 2025

0 70

To make your calendar easier to navigate, you can group related rooms together. Below is an example showing how the rooms RX and Cone Beam CT can be grouped under Medical Imaging . 1. Go to Settings →...

Using Vesalius Scribe as a stand-alone module (no pre-conversation needed)

6 nov. 2025

0 140

This allows you to use the Scribe bot even when you didn’t send a Vesalius conversation before the consultation. Ideal for walk-ins, urgent consults, or quick follow-ups. How do you start? Go to the I...

How can I customise the format of the Scribe bot summary?

1 août 2025

0 491

You can now fully customise how the Vesalius Scribe bot structures its consultation summaries by using output formats. This means you can define exactly which sections appear (e.g., Anamnesis, Clinica...

How can I prevent the patient initiated chatbot from asking for the appointment date?

1 août 2025

0 484

By default, the chatbot will ask the patient for the appointment date when they open a PICO link. If you don’t want this question to be asked, you can turn it off. How to do this: Go to Settings Inter...

How can I create a unique link to send a specific questionnaire?

1 août 2025

0 508

You can create a PICO link that is tied to one or more specific questionnaires. This ensures the chatbot only uses the selected questionnaires when interacting with the patient. Steps to create a uniq...

Patient initiated chatbot

How can I choose which identification details the patient initiated chatbot asks the patients?

1 août 2025

0 500

When a patient starts a conversation through a patient-initiated link, the chatbot begins by asking for identification details (for example, name or date of birth). These details help you locate the p...

Patient initiated chatbot

How can I make a specific patient-initiated conversation anonymous?

1 août 2025

0 482

When generating a PICO link for a patient-initiated conversation, you can choose to make this conversation anonymous. This means that no personal information will be requested from the patient. Where ...

Patient initiated chatbot

How can I create or edit a questionnaire?

27 juin 2025

0 668

You can manage all questionnaires via Settings > Types of conversations. This section gives you an overview of all questionnaires currently available on the platform. To save the questionnaire, please...

How can I indicate that the summary has been copied to the EHR?

27 juin 2025

0 509

To make this clearer, we’ve added an icon on the dashboard page that shows whether or not the summary has already been copied to the EHR. There are two ways to change the status of this icon: Manually...

How does the Scribe bot work when a patient already completed a Vesalius conversation?

27 mars 2025

0 893

This mode allows you to activate the Scribe bot directly inside the same patient conversation they completed before the consultation. So all pre-consult information + the real consult summary end up t...

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