Customisations for email:
- The subject line: Personalize the subject line to make it clear, specific, and relevant to your patients. A well-crafted subject line increases the likelihood of your email being opened.
- For now, these changes need to be made through us. Please don’t hesitate to contact us we’re happy to assist you.
- The content of the text: Modify the message to suit the specific needs of your practice or patient communications.
- For now, these changes need to be made through us. Please don’t hesitate to contact us we’re happy to assist you.
- The branding and colours: Adjust the design to reflect your clinic’s branding, including colours and logo, ensuring a professional look.
- This can be done in the settings (Settings>general>communication)
- The reply to address:Set a customized reply-to address, allowing patients to directly respond to a relevant contact within your practice, improving communication flow.
- This can be done in the settings (Settings>general>communication)
Customisations for whatsapp:
- To use customisations for whatsapp, you need to have a whatsapp business account
You can also customise the chatbot interactions for each different questionnaire to improve patient engagement:
- The introduction: Personalise the chatbot’s opening message for each questionnaire to align with your practice’s tone.
- For now, these changes need to be made through us. Please don’t hesitate to contact us we’re happy to assist you.
- The questionnaire itself: Fully customise the questionnaire to suit the specific medical information you need to collect.
- For now, these changes need to be made through us. Please don’t hesitate to contact us we’re happy to assist you.
- The closing message: Tailor the closing message to provide any relevant next steps or follow-up instructions.
- For now, these changes need to be made through us. Please don’t hesitate to contact us we’re happy to assist you.