FAQ's | Vesalius.ai

Frequently Asked Questions

Using Vesalius Scribe as a stand-alone module (no pre-conversation needed)

6 nov. 2025

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This allows you to use the Scribe bot even when you didn’t send a Vesalius conversation before the consultation. Ideal for walk-ins, urgent consults, or quick follow-ups. How do you start? Go to the I...

How can I customise the format of the Scribe bot summary?

1 août 2025

0 395

You can now fully customise how the Vesalius Scribe bot structures its consultation summaries by using output formats. This means you can define exactly which sections appear (e.g., Anamnesis, Clinica...

How can I prevent the patient initiated chatbot from asking for the appointment date?

1 août 2025

0 391

By default, the chatbot will ask the patient for the appointment date when they open a PICO link. If you don’t want this question to be asked, you can turn it off. How to do this: Go to Settings Inter...

How can I create a unique link to send a specific questionnaire?

1 août 2025

0 407

You can create a PICO link that is tied to one or more specific questionnaires. This ensures the chatbot only uses the selected questionnaires when interacting with the patient. Steps to create a uniq...

Patient initiated chatbot

How can I choose which identification details the patient initiated chatbot asks the patients?

1 août 2025

0 397

When a patient starts a conversation through a patient-initiated link, the chatbot begins by asking for identification details (for example, name or date of birth). These details help you locate the p...

Patient initiated chatbot

How can I make a specific patient-initiated conversation anonymous?

1 août 2025

0 396

When generating a PICO link for a patient-initiated conversation, you can choose to make this conversation anonymous. This means that no personal information will be requested from the patient. Where ...

Patient initiated chatbot

How can I create or edit a questionnaire?

27 juin 2025

0 591

You can manage all questionnaires via Settings > Types of conversations. This section gives you an overview of all questionnaires currently available on the platform. To save the questionnaire, please...

How can I indicate that the summary has been copied to the EHR?

27 juin 2025

0 434

To make this clearer, we’ve added an icon on the dashboard page that shows whether or not the summary has already been copied to the EHR. There are two ways to change the status of this icon: Manually...

How does the Scribe bot work when a patient already completed a Vesalius conversation?

27 mars 2025

0 779

This mode allows you to activate the Scribe bot directly inside the same patient conversation they completed before the consultation. So all pre-consult information + the real consult summary end up t...

What is the difference between an interaction and a conversation?

27 mars 2025

0 699

In Vesalius, both interactions and conversations use AI to support healthcare providers, but they serve different purposes at different moments in the care journey: Conversation A conversation is a tw...

How can I edit data in an existing pending conversation?

21 févr. 2025

0 692

We’ve added the ability to edit data in existing pending conversations, giving you more control over the information before it’s sent out. In this FAQ, we’ll explain how this feature works and how you...

How does the patient initiated conversations work?

21 févr. 2025

0 768

How does it work? Access via a unique link The patient opens a unique link , which leads directly to a conversational chat environment. This link can be found in the Vesalius.ai settings under ‘unique...

Patient initiated chatbot

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