When generating a PICO link for a patient-initiated conversation, you can choose to make this conversation anonymous. This means that no personal information will be requested from the patient.
Where can I find this setting?
Go to: Settings > Interactions > Unique link.
In the table of unique links, you will find an extra option in the 5th column called Anonymous.
Next to the “Anonymous” label, there is an information icon with a tooltip:
“An anonymous intake will not request any identification from the patient.”
What is the effect?
- No personal details (such as name, email, or phone number) will be asked from the patient.
- In the overview table, the patient will appear with a system-generated name, for example: Patient 1925.